Cancellation policy

cancellation policy

consumer (§ 13 BGB) have a legal right of withdrawal.

withdrawal rights

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier who has or has taken possession of the goods. To exercise your right of cancellation, you have to:

ruparwines

Kenneth rupar

Am Schleifweg 21

63225 Langen

Tel.: 06103/9889457

email: Wein@enologia-wein.de

Use a clear explanation (e.g. a letter sent by post, fax or email) about your decision to cancel this contract. You can use the attached sample cancellation form for this, but this is not prescribed. To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.

consequences of the revocation

If you cancel this contract, we have all payments that we have received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received by us. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary.

end of the cancellation policy

The right of withdrawal does not exist for distance contracts

• for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer,

• for the delivery of sealed goods that are not suitable for return due to the reasons for health protection or hygiene if their seal was removed after delivery,

• for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations on the market on which the entrepreneur has no influence.